Are you suffering from ‘consumer paralysis’?

Do you feel like your energy, insurance and phone bills keep rising? You’re not alone. Companies offer a plethora of choices to supposedly provide the best deals, however research in consumer behaviour shows that this leads to a phenomena known as “consumer paralysis” that businesses are taking advantage of to maximise profits. We were joined by Robert Slonim, Professor of Economics from the University of Sydney to discuss this further.